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Corporate travel management for mid-market & enterprises

Level up your travel programme

Tired of long hold times, rigid booking tools, and one-size-fits-all service? CTM offers a better way to manage business travel. We combine dedicated, local experts with flexible technology to create a travel programme that works for you, not the other way around.

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Ready to simplify your business travel?

Let's Talk.

Fill out the form and one of our travel programme experts will be in touch to schedule a brief, personalised consultation.

What to expect after you submit:

1. A CTM team member will contact you within 24 hours to schedule a quick call.

2. During the call, we'll listen to your specific needs and travel programme challenges.

3. We'll then prepare a personalised review of your programme with tailored recommendations.

Use technology that adapts to you

Stop trying to fit a square peg in a round hole. Our award-winning technology, including the Lightning booking tool, is configured to your unique policies, workflows, and priorities. It's so intuitive that travelers can book a compliant trip in less than 90 seconds.

"CTM does match our culture — flexible, working with us rather than trying to pigeonhole us into a box like other agencies.” Global Travel Ops Manager, Manufacturing

Unlock clear, demonstrable savings

Gain full visibility into your travel spend with our Data Hub dashboards. We help you find savings with a transparent fee structure and powerful tools like Fare Forecaster, which can help find airfare savings of up to 19-46%. Our hotel programmes can also help you save an additional 15-30% on rates.

Get a clearer picture of your travel programme

We believe in a transparent fee structure with no surprise charges. Our goal is to provide a clear and demonstrable return on your investment. Start with a complimentary, no-obligation review of your current travel programme. We'll help you identify immediate opportunities for savings and service improvements.

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How CTM compares to mega-TMCs

While large providers focus on a standardised, enterprise-first model, CTM is built to provide flexible, hands-on service for mid-market and multinational businesses that feel underserved.

  CTM Mega-TMCs
Service model Dedicated, local teams who know your account and policies. Centralised regional service hubs, often offshore.
Account management Experienced, local account managers invested in your success. Shared account managers serving 100+ customers at once.
Technology A flexible, proprietary tech stack that integrates with your existing tools ERP & HR Solutions. A prescribed approach directing clients to specific platforms based on size.
Best fit for Flexible, responsive partner delivering personalised service and tailored technology. Rigid, standardised approach built on highly commonised, one-size-fits-all solutions.
CTM
Service model
Dedicated, local teams who know your account and policies.
Account management
Experienced, local account managers invested in your success.
Technology
A flexible, proprietary tech stack that integrates with your existing tools ERP & HR Solutions.
Best fit for
Flexible, responsive partner delivering personalised service and tailored technology.
Mega-TMCs
Service model
Centralised regional service hubs, often offshore.
Account management
Shared account managers serving 100+ customers at once.
Technology
A prescribed approach directing clients to specific platforms based on size.
Best fit for
Rigid, standardised approach built on highly commonised, one-size-fits-all solutions.

Frequently asked questions

How long does it take to switch to CTM?

Our dedicated implementation teams make the transition seamless. A full transition for a company with over 1,000 travellers can be completed in as little as 12 weeks.

Can CTM technology work with our existing tools?

Yes. Our technology is flexible and can integrate with many third-party tools, including Concur and Cytric, to create a travel ecosystem that works for you.

What if our travel policies are really complex?

That's exactly what we're built for. Our proprietary booking tool, Lightning, adapts to complex global and local policies, customises approval workflows, and can mirror your exact requirements—no matter how specific they are.

What if we're happy with our current technology but need better service?

Perfect. We can integrate with your existing booking tools and provide the expert service layer you're missing. You keep what works and add the support you need.

How do you support travellers in different global regions?

We provide 24/7 support through our local, in-market expert teams. This ensures your travellers get help from someone who understands their specific location and needs, not a generic offshore call centre.

What kind of ROI can we expect?

Through our proactive account management and cost-saving tools, we help clients optimise their travel spend. For example, our hotel programs can help achieve up to 15-30% savings against contracted rates, and our Fare Forecaster tool can help find airfare savings between 19-46%.

Managing travel can be messy
Managing business travel shouldn't feel this hard, but it’s not just you. We often hear from travel managers all over the world dealing with the same frustrations.
A simpler, more personal approach to business travel
CTM is designed to be a true partner, not just a provider. We solve your travel challenges by blending the best of both worlds: expert human service and smart, flexible technology.

The CTM difference, by the numbers

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Talk to a local expert, 24/7

Imagine having a dedicated team that knows your travel policies better than you do. Our in-market travel experts are available 24/7 with an average answer speed of less than 90 seconds, ready to solve problems before they start.

“CTM makes me feel like you really care about my people and our programme" Senior Director Global Travel Management, Bio Medical company

Average Response Time (vs. 30+ min industry avg.)
Potential Flight Savings with Fare Forecaster Tool
Potential Hotel Savings vs. Contracted Rates
Full Implementation for 1,000+ Users
of clients say Account Managers Provide Proactive Advice
Average Service Rating from Travel Advisors

Impersonal, slow service

You wait 30 minutes or more on hold only to reach a call centre agent who doesn’t know your company’s travel policy. Getting a simple problem solved turns into a ticket that takes days to resolve.

Rigid, frustrating technology

You’re forced to use a clunky, one-size-fits-all booking tool that confuses your travelers and doesn't fit your company's workflow or approval process.

Unclear costs & savings

Your travel programme is a black box. It’s difficult to get a clear view of what you're spending, which makes it nearly impossible to find real savings or prove the programme's value.

See what our clients have to say.